faq
Your Questions Answered
What materials are used in Catnight undergarments?
Our undergarments are made from high-quality, soft, and breathable fabrics designed for comfort and durability.
How do I find the right size for me?
We offer a detailed size guide on our website to help you choose the perfect fit. If you need assistance, our support team is here to help!
Are Catnight products comfortable for all-day wear?
Absolutely! Our designs prioritize comfort without sacrificing style, making them perfect for everyday wear.
Do you offer plus-size or inclusive sizing?
Yes, Catnight is committed to inclusivity and offers a wide range of sizes to suit all body types.
How do I care for my Catnight lingerie?
We recommend hand washing or using a gentle cycle with cold water to maintain the quality and longevity of your lingerie.
What is your return and exchange policy?
You can return or exchange items within 30 days of purchase. Please review our Terms & Conditions for full details.
Is Catnight lingerie ethically made?
Yes, we prioritize ethical production practices and sustainable sourcing to ensure our products are made responsibly.
How long does shipping take?
Shipping times vary by location, but most orders arrive within 5-10 business days.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email.
Do you offer gift wrapping or special packaging?
Yes! We offer beautiful gift wrapping options at checkout to make your gift extra special.
Are your products sustainable or eco-friendly?
We use eco-conscious materials and strive to minimize waste throughout our production process.
Can I cancel or change my order after purchase?
Orders can be modified or canceled within 24 hours of placing them. Please contact customer support as soon as possible.
Where can I contact customer support?
You can reach our customer support team via email at support@catnight.com or through our website contact form.
Do you have physical stores or only online?
Currently, Catnight is exclusively online, allowing us to offer the best prices and service directly to you.